Refund policy

Due to the sensitive nature of our products, we are unfortunately not able to provide returns or exchanges. If, however, the merchandise you have purchased is defective or damaged, we will provide a replacement. The replacement product will be the same product as the original.

Defective Items: You must CONTACT US within 30 days of purchase before returning a defective item. You must contact us for instructions first before sending back any item. You may be required to provide the original receipt, complete packaging, all original parts, batteries, cords, controls, blank warranty cards and instructions, etc.

Damaged Items: If an item arrives damaged in shipping, you must CONTACT US within 7 days of its arrival. You must contact us for instructions first before sending back any item. You may be required to provide the original receipt, complete packaging, all original parts, batteries, cords, controls, blank warranty cards and instructions, etc.